Property Access
I have not completed the online check-in
Three days prior to your arrival, we send you an invitation to check-in for your stay online. Please check your email inbox. The invitation is sent from hello@attstays.com.
If you have booked your stay through a third party, such as Booking.com, Expedia or Agoda, the invitation is probably sent from them.
I have not received the online check-in invitation
If you haven't received the invitation, please click here to find your reservation using your booking reference.
I am unable to complete the online check-in process
Some online travel agents scramble your email address, preventing us from sending you the check-in invitation. Click here to register your email address, and we will send you the check-in invitation shortly.
I have checked in, but I do not have the PIN code to enter
Please check the Guest App. The current PIN code is displayed in the Help Center section.
I am visiting someone staying at the property
Please contact the person you are visiting directly so they can come down and let you in.
All other inquiries
Please call our customer support line at +47 90 48 14 05